Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.0
Location
9.0
Service
9.0
Dining
8.3
Guest reviews
8.6/10
based on 11 reviews
4/5
based on 1014 reviews
8.4
8.4/10 based on 738 reviews
#19 of 135 hotels in Salzburg based on Tripadvisor
Charlie
United Kingdom,
April
2024
8.2/10
This hotel is a hidden gem! The rooms are filled with cute touches and lovely messages, clean, and quiet. The staff is outstanding and goes above and beyond to make your stay memorable. The location is excellent for exploring the city, but the dining options could've been better. Overall, a great value for money.
Rooms
8.0
The rooms are clean, quiet, and filled with cute touches and lovely messages.
Service
9.0
The staff is incredibly helpful and truly enjoys making your stay special.
Location
9.0
The location is excellent for exploring the city, with easy access to transportation.
Dining
7.0
The dining options could've been better, but the service was top-notch.
Facilities
8.0
The hotel offers a range of helpful services like shoe shine and tours/ticket assistance.
Michael
United States,
January
2024
8.8/10
I had a pleasant stay at the hotel. The rooms were clean and very tidy, well-equipped with a big comfortable bed to sleep in. The service was incredibly helpful and courteous, creating a lovely atmosphere throughout my visit. The location suited my purpose perfectly, being ideal for exploring the city and providing some free parking on site. The dining experience was excellent, with tasty and varied food choices. Overall, I found good value for money in this hotel.
Rooms
8.0
I found the rooms to be comfortable and very tidy, with a big comfortable bed to sleep in.
Service
9.0
The service was top-notch, with staff being very polite, friendly, and helpful at all times.
Location
9.0
The hotel's location was great for exploring the city and near the central station, making it convenient for travel.
Dining
9.0
The dining experience was excellent, offering plenty of tasty food choices, which I appreciated.
Facilities
9.0
The hotel facilities were top-notch and well-maintained, enhancing my overall experience.
William
United States,
November
2023
8.0/10
The hotel offers tidy and comfortable rooms with nice heated floors in the bathroom, which is quite pleasant on colder mornings. While the sofa bed for the third person is uncomfortable, the room was too hot for me, forcing me to sleep on the floor near a small cool air source from my daughter's room.
Rooms
7.0
The rooms are tidy, comfortable, and have nice heated floors in the bathroom.
Service
8.0
The service was very helpful and provided good information, even guiding us to restaurants and tours.
Location
9.0
The hotel is conveniently close to train stations, ideal for early day trips and sightseeing. It offers a nice walk along the river to the old town.
Dining
8.0
The dining experience was quite nice with a wide variety of hot and cold food, including healthy options like fruits and a juice maker.
Facilities
8.0
The hotel provides shoe shine service, wake-up service, and tours/ticket assistance.
Red
United States,
June
2023
9.2/10
The hotel offers spacious and clean rooms with great amenities, but the location may be a bit far from the city center. The service is top-notch, and the dining experience is fantastic. Overall, a great value for money stay.
Rooms
9.0
The rooms were quite spacious and very clean, with nice beds and facilities.
Service
10.0
The staff was brilliant from check-in to check-out, helpful and knowledgeable about the city and tours.
Location
9.0
The hotel is brilliantly located, just a minute's walk from the main train station with connections all over town and beyond.
Dining
9.0
The dining options were incredible every day, perfect start to the day with lovely staff and communal areas.